Borneo Royale Hotel

Name: Borneo Royale Hotel
Address: Eastern Plaza Jalan Kuhara, Tawau, Sabah, 91000, Malaysia
Rating: 6.885729499467528

Tawao, Malaysia

Eastern Plaza Jalan Kuhara, 91000

6.9Rating

GoodRated by Guests

939Reviews

What to expect

Pros

🛏️Comfortable beds for a good night's sleep
👨‍👩‍👧‍👦Suitable for families with good family-friendly facilities
🍽️Delicious breakfast options with nasi lemak recommended
🏊Swimming pool available for guests to enjoy
🛋️Cozy and comfortable room amenities
🍿Adjacent to a cinema for entertainment convenience
👍Friendly and helpful staff providing good service
🛠️Opportunities for improvement highlighted for better guest experience
👫Great for couples with romantic ambiance and services
🍴Convenient location with various dining options nearby

Cons

🧼Hygiene issues with cleanliness of rooms and facilities
🔒Lack of room amenities like kettle, iron, and TV remote
📶Inconsistent WiFi availability and password provision
🌃Noisy environment affecting sleep quality, especially late at night
👎Inadequate room maintenance and cleanliness standards
🚪Room doors connecting to other rooms causing privacy concerns
🍳Limited breakfast menu options affecting overall satisfaction
💤Uncomfortable bed and pillow conditions impacting sleep quality
🕰️Slow response to guest requests and service needs
👀Misleading room descriptions and discrepancies from actual conditions

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Malay

Located in Bandar Tawau, Promenade Hotel Tawau is a perfect starting point from which to explore Tawau. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, convenience store, daily housekeeping, 24-hour security, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, bathroom phone, mirror, towels, closet. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Tawau has to offer are three great reasons you should stay at Promenade Hotel Tawau.